Terms of Use

1. Purpose

These Terms of Use define the terms and conditions for accessing and using the Perspective Nouvelle website, published by Steven De Jong.

Access to the website implies full and complete acceptance of these Terms of Use.

2. Presentation of the Service

Perspective Nouvelle offers:

support for clarifying and shedding light on personal or professional situations,
editorial content,
a conversational chatbot, available in text mode and, depending on the available features, in voice mode,
and, where applicable, digital services or individual support services.

The work offered aims to help users see differently, clarify a situation or shift a point of view.

3. Nature of the Support

The services offered on Perspective Nouvelle:

do not constitute therapy,
do not constitute a medical act,
do not constitute psychological follow-up,
and do not constitute legal, financial or medical advice.

No promise of results is made.

The support is based on:

exchange,
putting things into perspective,
clarification,
and the user’s personal responsibility.

Decisions made following the use of the website or its services are the sole responsibility of the user.

4. Use of the Chatbot

The chatbot is an exchange and reflection tool accessible in text mode and, depending on the available features, in voice mode. It is intended to:

help clarify a situation,
offer angles of interpretation,
support a process of putting things into perspective.

When this feature is activated, voice mode relies on technical processing for transcription, understanding and audio output, which is necessary for the service to operate.

It does not replace, under any circumstances:

a healthcare professional,
a therapist,
a legal or financial adviser.

It must not be used in an emergency, distress situation, immediate danger, or whenever medical, psychological, legal, financial or safety-related assistance is required without delay.

The user undertakes to use the chatbot in a respectful and lawful manner, and in accordance with its intended purpose.

5. Access to the Website

The website is accessible 24 hours a day, 7 days a week, except in the event of maintenance, technical constraints, unavailability of a service provider, or force majeure.

The publisher cannot be held liable for any temporary unavailability of the website or its services, including the chatbot, voice mode or some of their features.

6. Liability

The publisher makes every effort to provide reliable information and services. However, the publisher does not guarantee absolute accuracy, completeness, or the absence of errors, interruptions, latency or technical inaccuracies in the content and features offered.

The use of the information, content and services offered on the website is the sole responsibility of the user.

Perspective Nouvelle may not be held liable for:

any personal interpretation of the content,
the direct or indirect consequences related to its use,
any errors, inaccuracies, interruptions or technical limitations affecting the chatbot, voice mode, transcription or audio output.

7. User Conduct

The user undertakes to:

not use the website for unlawful purposes,
not interfere with the proper functioning of the website,
not attempt to gain fraudulent access to systems or data,
not use the chatbot or voice mode to transmit unlawful, abusive, misleading content, or content that infringes the rights of third parties,
not use voice mode to record, transmit or exploit the voice of third parties without having the necessary authorizations.

Any abusive use may result in the suspension, limitation or removal of access to the services.

8. Intellectual Property

All content available on the website — including texts, images, concepts, structure and tools — is protected by intellectual property law.

Any reproduction, distribution or exploitation without prior written authorization is prohibited.

9. Account Closure

The user may request the closure of their account according to the procedures provided on the website or by contacting the publisher.

The effective closure of the account results in the loss of access to the services, features and content associated with the user account.

The effective closure of the account also results in the loss of unused credits, under the conditions set out in the Terms and Conditions of Sale.

10. Personal Data

The management of personal data is detailed in the website’s Privacy Policy.

11. Changes to the Terms of Use

The publisher reserves the right to modify these Terms of Use at any time.

The applicable Terms of Use are those in force on the date the website is consulted.

12. Applicable Law

These Terms of Use are governed by French law.